Quick Conversation Tips
A quick reminder of what works, based on the evidence.
1. START WITH CURIOSITY
"What have you heard about it?" is a better opening than
any fact or statistic.
2. LISTEN BEFORE YOU SHARE
Let them talk first. Really listen. Don't plan your response
while they're speaking.
3. FEELINGS ARE REAL
Their worry is real, even if the information behind it isn't.
Acknowledge the feeling: "I understand why that would concern
you."
4. SHARE YOUR STORY, NOT A LECTURE
"I was nervous too ‚ here's what happened when I got mine"
is more powerful than any data.
5. ONE THING AT A TIME
Don't overload. One helpful link or one reassuring fact is
plenty.
6. ASK, THEN SHARE, THEN ASK AGAIN
Ask what they know. Share one piece of information. Then ask
what they think about it. This simple pattern keeps the
conversation two-way.
7. DON'T FIGHT MYTHS HEAD-ON
Repeating a myth to debunk it can actually make the myth
more memorable. Instead, lead with the fact: "Here's what the
evidence shows..." rather than "You might have heard X, but..."
8. KEEP THE DOOR OPEN
If they're not ready, that's OK. "No pressure at all ‚ I'm
here if you ever want to chat about it" is one of the most
powerful things you can say.
9. IT'S OK NOT TO KNOW
"I'm not sure, but I can find out" builds more trust than
guessing. Point them to a trusted source.
10. LOOK AFTER YOURSELF TOO
These conversations can be tiring, especially with people
you love. It's OK to take a step back. You don't have to
solve everything in one go.