Instead of: "You should get vaccinated."

Try: "What would help you feel more confident about it?"

Instead of: "That's not true."

Try: "I've heard that too. I looked into it and found something different — want me to share it?"

Instead of: "You're putting your kids at risk."

Try: "I can see you're really thinking carefully about what's best for your children."

Instead of: "The science is clear."

Try: "I found this really helpful — it's from the Oxford Vaccine Group."

Instead of: "Don't believe everything you read online."

Try: "There's so much information out there, it's hard to know what to trust. I use these sources because..."

Instead of: "You're wrong about that."

Try: "That's an interesting point. Can I share what I found when I looked into it?"

Instead of: "Why won't you just get it done?"

Try: "What would make this easier for you?"

Instead of: "Everyone else has had theirs."

Try: "I had mine last week — happy to tell you what it was like if you're interested."

Instead of: Sending them a long article or video

Try: "I came across this short page — it answered a question I had. No pressure, but here it is if you want a look."